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Course Description

Becoming a new supervisor means you have been assigned an increased level of responsibility, accountability and authority because of your abilities, behaviors and potential for continuous growth.  Transitioning into Supervision is designed to help familiarize you with your new role and responsibilities and understand the benefits and typical challenges you may face as you learn to get work done through others. Participants will learn communication techniques, managing customer service, team-building and staff development, and personal leadership and accountability.

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